Technical Support

We Welcome Your Questions

PKWARE® is committed to creating a world where seamless, transparent, and comprehensive data security is the norm, automatically protecting sensitive data at all times without sacrificing productivity, regardless of how or where data is stored and used.

That means with PKWARE, your data is continuously protected and your organization stays out of the news cycles and off the front pages. It means that you’ll know what data is important, where it is, and how it’s protected. At all times.

For additional assistance with your product installation, product operation, or other technical issues related to your use of PartnerLink® software or the Sponsor SDP, please contact PKWARE:

By phone: 937-847-2687. Select option 2 for PartnerLink® Support
Online: support.pkware.com

Support Hours

Monday through Friday 8-6 Eastern Time Zone
Technical Support 937.847.2687
Customer Service 937.847.2374

Support Request Form

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Tailored Solutions for Your Unique Needs

Protect sensitive data at the edge before it spreads.

PK Protect Endpoint Manager automatically discovers, classifies, and secures sensitive data on user devices—desktops, laptops, and remote endpoints. It applies policy-driven remediation like encryption, redaction, or deletion right at the source, stopping data risk before it enters the enterprise ecosystem.

Endpoint Manager

Centralized data protection across your enterprise systems.

PK Protect Data Store Manager scans and secures sensitive data across databases, file shares, cloud storage, and big data repositories. With automated remediation tailored to your policies—including masking, tokenization, and encryption—it ensures compliance while reducing manual effort and exposure.

Data Store Manager

Keep mainframe data protected beyond the mainframe.

PK Protect for z/OS secures data as it leaves IBM Z environments, maintaining z-level security wherever the data goes. It applies persistent encryption and format-preserving protection, ensuring sensitive data remains secure across distributed systems, without disrupting performance or workflows.

PK Protect for z/OS

What Customers Have to Say About PK Protect

“Data protection is going to continue to be important. And given that we operate at a global scale, we have to stay on top of that. This is why we are making investments in technology and working with partners like PKWARE.”

Harveer Singh, Western Union

“I have had an excellent overall experience with PKWARE, from the initial implementation and training to the ongoing support. The continued assistance is truly appreciated. PK Protect is a powerful solution backed by exceptional support.”

Gartner Review

“With PKWARE’s data security technology, I have confidence that we are meeting our data compliance goals. The encryption enables us to protect all of our data across platforms.”

Large Enterprise Banking Company